Medical Scheduler
$37,440–$41,600 year
On-siteLas Vegas, Nevada, United States
Las Vegas, Nevada, United StatesOn-siteFull Time$37,440–$41,600 yearMid LevelSmall
Full TimeMid LevelSmall
Job Summary
Process referrals from clients' insurance, verify insurance information, and schedule sessions via phone authorization. Manage client information, answer inquiries, and resolve service-related complaints while identifying patient needs. Handle escalations to senior management, fill out call notes, and update reports within the team's database. Communicate assertively with therapists and maintain accurate billing documentation and electronic medical records. Multitask efficiently across multiple programs to ensure complete and up-to-date service information.
Required Qualifications
- Medical Office Experience: Proficient in multitasking within a medical office environment.
- Empathy and Compassion: Demonstrated experience providing compassionate service to patients.
- Communication Skills: Excellent telephone, texting, and email etiquette, with exceptional written and verbal communication abilities.
- Front Office Procedures: Familiarity with front office procedures and insurance verification processes.
- Medical Terminology: Basic knowledge of medical terminology and procedures related to insurance companies, HIPAA, and PHI.
- Electronic Medical Records: Experience with electronic medical records systems.
- Computer Proficiency: Proficiency in MS Word, Excel, Google applications, and general computer skills.
- Learning Agility: Ability to quickly learn and adapt to new software programs.
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