Medical Records Technician
On-siteConroe, Texas, United States
Job Summary
Receive, scan, verify, and file medical documentation to maintain complete electronic health records for detainee healthcare. Perform daily checks within the eHR system, address outstanding items, schedule appointments, and run data reports while maintaining strict confidentiality. File and route laboratory, radiology, and clinical reports within prescribed timelines, archive information, and track appointment compliance with timely reminders. Review documentation for completeness, resolve inconsistencies, and process narrative and tabular materials using Microsoft Office and electronic systems. Maintain high proficiency in eHR, complete annual competencies and training, and adhere to HIPAA, Privacy Act, and IHSC policies. Work full-time with availability for evenings, weekends, and holidays to support 24/7/365 operations, responding to emergency activations when required.
Required Qualifications
- High School Diploma or GED equivalent
- Maintains Heartsaver CPR AED certification through the American Heart Association
- Minimum 1 year of experience in a healthcare setting as a Medical Record Technician, Unit Clerk, Medical Record Clerk, or similar position where the processing of electronic medical/health records was part of the daily responsibilities
- Minimum 1 year of direct experience with proficiency in Microsoft Office programs, specifically MS Word, Excel, Outlook, and SharePoint
- Ability to pass background check and drug screen
- Current physical and immunizations
- Knowledge of the basic principles of standard electronic medical record procedures, methods, and requirements to perform a full range of routine medical records management
- Knowledge of the procedures, rules, operations, sequence of steps, documentation requirements, time requirements, functions, and workflow to process electronic medical records, to review records for accuracy and completeness, and to keep track of processing deadlines
- Knowledge of medical terminology
- Ability to manage high volume of medical records daily to include intake, discharge, and requests for records from outside sources
- Ability to recognize documentation inconsistencies and take appropriate action to resolve
- Ability to maintain an electronic medical record system and ensure compliance with all regulatory agencies that provide governance and guidance on handling medical records in an appropriate manner
- Ability to work in a multi-cultural and multi-lingual environment
- Ability to work approximately 90% of time using computers, scanners, and printers
- Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the patient understands
- Ability to adapt to sudden changes in schedules and flexibility in work requirements
- Ability to communicate proficiently in English (verbal and written) in order to develop positive rapport with patients, co-workers and other stakeholders
- Ability to establish and maintain positive working relationships in a multidisciplinary environment
- Ability to navigate in an electronic work environment including electronic health records, web-based trainings, and communications
- Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII)
- Must be able to respond to any medical emergency in the facility, via foot, within four minutes and perform CPR/emergency care standing or kneeling
- Must have the ability to assist sick, injured, or aging detainees or staff exiting the building during an emergency
- Must be available to workdays, evenings, as well as weekends and holidays
- Night shifts may be requested at times based on mission needs but are generally not required
- On-call availability is not required for this position
Additional Requirements
- Ability to pass background check and drug screen
- Current physical and immunizations
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