Medical Records Specialist

Process medical record requests from insurance companies and authorized stakeholders with accuracy and urgency. Manage insurance correspondence by updating pay-to addresses to ensure payments are directed to MainStreet HQ rather than clinic locations. Save, upload, and maintain Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) in the correct systems. Support claims resolution and payment posting teams to ensure clean revenue cycle workflows while providing exceptional internal customer service to clinic and billing partners. Protect the integrity of personal healthcare information while assisting across departments as a versatile team player. This role is ideal for someone eager to grow within a professional healthcare organization.