Medical Records Specialist
RemoteUnited States
Job Summary
Request and collect medical records and supporting documentation from provider clients while reviewing them for completeness to ensure availability for billing, coding, and claims processing. Organize and maintain electronic medical records in accordance with established procedures, tracking outstanding requests and routing documents to the appropriate billing, coding, authorization, or claims team. Identify missing or inconsistent documentation and communicate issues to stakeholders, maintaining accurate records of receipt status and follow-up activities. Support record retrieval for claim appeals, audits, and other revenue cycle activities while handling protected health information in accordance with HIPAA and company privacy procedures. Work independently in a fully remote environment with a HIPAA-compliant private workspace.
Required Qualifications
- 1+ year of experience in medical records, health information management, medical administration, or a related healthcare role
- Experience working with electronic medical records or health information systems
- Understanding of medical terminology and common healthcare documentation
- Strong attention to detail and ability to identify missing or inconsistent information
- Excellent organizational skills and ability to manage multiple documentation requests and deadlines
- Ability to communicate effectively with provider teams and internal stakeholders
- Strong understanding of confidentiality and appropriate handling of protected health information
- Ability to work independently and effectively in a fully remote environment
- HIPAA-compliant private workspace
Desired Qualifications
- Experience with Epic, Athena, eClinicalWorks, or another major EMR system
- RHIT or RHIA certification
- Health Information Management or Medical Records training
- Experience supporting medical billing, coding, prior authorization, or claims appeals
- Experience working with provider groups or hospitals
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