Medical Records Processing Specialist Onsite

Onsite Medical Records Processing Specialist in Plano, TX responsible for completing ROI requests with a 1-hour STAT turnaround and a 24-hour turnaround for all other ROI requests, maintaining 100% ROI accuracy, keeping queues current, validating PHI releases, performing quality checks for accuracy, confidentiality, and invoicing, and adhering to HIPAA/privacy standards. The role emphasizes confidentiality and security of medical records, scanning ROI requests, providing excellent customer service, de-escalation as needed, and proactive problem-solving. The position is entry level with expectations for fast learning, dependability, teamwork, and a positive attitude.