Medical Records and Receptionist Bilingual
$20,800–$24,960 year
On-siteEl Paso, Texas, United States
Job Summary
Greet and assist patients in person and over the phone while scheduling appointments and managing provider calendars using EMR systems. Collect payments, support administrative billing tasks, and maintain accurate, up-to-date patient records by scanning, uploading, and organizing medical documentation. Process and track medical records requests, prepare audit packets, and coordinate with clinical and administrative teams. Ensure strict confidentiality of patient information, verify identities before releasing data, and complete required HIPAA training. This bilingual role offers training, development, and advancement opportunities within a healthcare setting in Canutillo, TX.
Required Qualifications
- High school diploma or equivalent
- 1–2 years of healthcare or customer service experience
- Bilingual (English/Spanish)
- Proficiency with EMR systems and Microsoft Office
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Ability to sit for extended periods
- Frequent use of hands for typing and paperwork
- Occasional standing, walking, and lifting up to 20 pounds
- Maintain strict confidentiality of patient information
- Verify patient identity before releasing information
- Secure physical and electronic records
- Complete required HIPAA training
- Report any suspected breaches immediately
Desired Qualifications
- associate degree
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