Medical Records Access Officer
On-site · Richmond, Victoria, Australia
Richmond, Victoria, AustraliaOn-siteFull TimeMid LevelNot SpecifiedSmall
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Small
Job Summary
First point of contact for requests to access Epworth HealthCare patient records; assess requests for appropriate authority; manage invoicing, photocopying, exporting, releasing and finalising records within legislated timeframes; respond to queries from patients, families, law firms, insurers and authorities; perform related duties including scanning, reception, and ward rounds; requires excellent customer service, attention to detail, and knowledge of medical records processes and relevant acts.
Required Qualifications
- On-site work location at Richmond campus
- Permanent full-time role
- Health information/medical records access experience (desirable)
- Excellent customer service and communication skills
- Able to handle invoices, data entry, scanning, and releasing health records
- Ability to adhere to Health Records Act 2001 and Privacy Act 1988
- National Police Check and Working with Children Check required
- Flexible with responsibilities including reception duties and ward rounds as needed
- On-site work hours 8:00am to 4:06pm, Monday to Friday
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