Medical Receptionist - Women's Health
On-site · Lehigh Acres, Florida, United States
Job Summary
Medical Receptionist for Women’s Health position focusing on front-desk duties in a clinical setting. Responsibilities include greeting visitors and patients, directing to appropriate services, answering phones, scheduling/ rescheduling appointments, collecting and securing documentation, updating scheduler and encounter forms, recording No Shows, referring Walk-Ins to medical triage, and handling communications with patients professionally. Proficiency in Medical Manager and electronic health record systems is required, with potential translation duties as needed. Preferred bilingual English/Spanish with strong customer service, multitasking, and organizational skills.
Required Qualifications
- High School Diploma, GED or equivalent training and experience
- Prior medical receptionist experience preferred
- Ability to perform multiple tasks
- Basic math and computer skills
- Special Requirements: Bilingual English/Spanish preferred
- Pleasant phone manners and professional appearance
- Excellent customer service skills
- Good organizational skills
- Ability to manage multiple tasks simultaneously
- Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff
- Computer literate, with good typing skills, 35 WPM
- Working knowledge of medical records and electronic health record system
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