Medical Receptionist
On-siteGlendale, Arizona, United States
Job Summary
Greet and assist patients professionally while managing front desk operations, including check-in/check-out processes and coordinating appointments. Handle incoming calls and inquiries with clear communication, assist patients with service information, and maintain accurate records in the EMR system. Ensure patient confidentiality and compliance with HIPAA regulations while supporting administrative tasks like documentation and referrals. This role requires strong communication skills, empathy, and the ability to multitask in a fast-paced environment. Schedule may vary based on clinic hours, including possible shifts aligned with international time zones.
Required Qualifications
- Previous front desk or patient-facing experience in a clinical or healthcare setting
- Strong verbal and written English communication skills
- Demonstrated ability to show empathy and professionalism when dealing with distressed or urgent patient situations
- Basic knowledge and navigation of EMR/EHR systems (any platform)
- Completed HIPAA awareness training or willingness to undergo training
Desired Qualifications
- Excellent interpersonal and customer service skills
- Ability to multitask in a fast-paced environment
- Strong organizational and time management abilities
- Attention to detail and accuracy
- Problem-solving mindset with a patient-first approach
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.