Medical Receptionist
On-siteGlen Allen, Virginia, United States
Job Summary
Welcome patients with professionalism, warmth, and compassion while registering new patients and collecting demographic, insurance, and financial information. Schedule, reschedule, and confirm appointments using electronic systems, answer multi-line phones, and respond promptly to inquiries. Collect copayments, balances, and process payments according to office procedures, communicating effectively with therapists regarding scheduling needs and patient concerns. Requires high school diploma, one year of medical front office experience preferred, proficiency with Microsoft Office and EMR systems, and strong computer skills. Full-time position with competitive compensation, comprehensive benefits including medical, dental, and vision, 401(k), and generous PTO. Flexible schedule to meet clinic needs.
Required Qualifications
- High school diploma or GED
- Minimum of one year of medical front office, medical receptionist, or healthcare administrative experience
- Proficiency with Microsoft Office, including Word, Excel, and Outlook
- Strong computer and data entry skills
- Excellent attention to detail
- Outstanding verbal and written communication skills
- Excellent organizational and time management abilities
- Ability to multitask while maintaining accuracy in a fast-paced environment
- Dependable, self-motivated, and adaptable to changing priorities
- Positive attitude with a strong commitment to teamwork and patient-centered care
- Flexible schedule to meet clinic needs
Desired Qualifications
- Experience with electronic medical records (EMR)
- Loves interacting with people and creating positive first impressions
- Takes ownership of their work and follows through on commitments
- Thrives in a collaborative, team-oriented environment
- Maintains professionalism under pressure
- Is organized, proactive, and solutions-focused
- Understands that exceptional patient care begins at the front desk
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