Medical Receptionist
On-siteFreehold, New Jersey, United States
Job Summary
Greet patients upon arrival, sign them in, obtain insurance information, provide intake forms, and process payments for co-pays and uninsured visits. Schedule appointments for new and recurring patients based on provided guidelines while auditing the schedule to ensure patient insurance eligibility. Maintain hard copy patient records and files stored in the EMR system. Demonstrate behaviors consistent with UVVC's Core Values and Standards of Conduct, ensuring the confidentiality and security of Protected Health Information in accordance with HIPAA and applicable laws. Handle a fast-paced environment with excellent communication and problem-solving skills to support patients with guidance as needed.
Required Qualifications
- High school diploma/GED
- 2+ years' experience in a medical setting in customer service
Desired Qualifications
- Associate degree
- Bilingual in English and Spanish
- Familiarity with ECW
- Ability to handle a fast-paced environment and prioritize tasks based on importance
- Excellent communication and problem solving skills
- Interpersonal skills
- Familiarity with Microsoft Office and desktop publishing software
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