Medical Receptionist
$45,760–$45,760 year
On-siteFresno, California, United States
Job Summary
Provide prompt clerical support and maintain order of the front office, equipment, and supplies while collecting and recording patient data accurately. Promote smooth patient flow by addressing each patient with care, compassion, and advocacy as the first point of contact. Consistently communicate with the supervisor and staff, participate in in-services and meetings, and adhere to confidentiality rules. Work flexible or extended hours where necessary, lift up to 20 pounds, and push up to 50 pounds on wheels. Maintain high manual dexterity and the ability to reach above shoulder level to support the mission of providing health care access to all community members.
Required Qualifications
- High School graduate or GED
- Possess a valid Driver's license
- Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels)
- Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff
- Must be able to read memos, computer screens, personnel forms and clinical and administrative documents
- Must have high manual dexterity
- Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn
Desired Qualifications
- Completed training program in Medical Office Assisting from Accredited College
- 2 years of experience in a healthcare setting
- Bilingual (English/Spanish)
- Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
- Customer-service oriented
- Familiar with adult learning and general training techniques
- Positive professional insight
- Flexibility and dependability
- Demonstrated good problem-solving skills; sound judgment
- Effective leadership/supervisory skills
- Modern office practices and procedures including email
- Intermediate computer skills
- Attention to detail and excellent follow-through on work tasks
- Able to handle multiple tasks simultaneously
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