Medical Receptionist
$37,960–$37,960 year
On-siteHauppauge, New York, United States
Job Summary
Greet and welcome incoming patients at CityMD, registering them and coordinating in-take appointments to ensure timely turnarounds. Accurately enter and update patient information in the system while scanning, updating, and filing medical records. Answer phone calls and address patient questions with urgency and kindness, processing insurance verification and handling cash and co-payments. Liaise with the Billing department as needed and inform the site manager of waiting room wait times and inquiries. Maintain a happy, welcoming attitude while assisting patients with paperwork completion.
Required Qualifications
- High School Degree or GED
- Happy, welcoming, and can-do attitude with patients and coworkers
- Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred
- Excellent verbal, written, and interpersonal communication skills
- Detail-oriented and a team player
- Computer Proficiency and superior keyboarding skills (approximately 55 wpm)
- Flexible/adaptable nature to work in a continuously evolving environment
- Passion for helping others in a healthcare environment
- Ability to effectively interact with physicians, patients and other staff members
- Bilingual language skills required or preferred based on site location
- Ability to sit and stand for periods of time
- Heavy computer use required
- Standard Office Technology in a Window based environment preferred
- Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred
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