Medical Receptionist

Answer, screen, and route all incoming phone calls, triaging urgent matters to the physician or nurse immediately. Greet and register arriving patients, verify their demographics and insurance details into the EMR, and collect co-payments. Schedule appointments and procedures while maintaining patient charts and the physician schedule. Open and close the office as needed, ensuring strict adherence to HIPAA and OSHA guidelines. This role serves as the primary front-desk contact for a busy medical practice, requiring strong communication skills and familiarity with medical terminology.