Medical Receptionist
On-siteStamford, Connecticut, United States
Job Summary
Greet patients warmly, manage check-ins and check-outs, and answer questions with clarity. Efficiently schedule appointments, manage provider schedules, and maintain accurate records while verifying insurance eligibility and collecting co-pays. Handle incoming calls and messages, address patient concerns, and escalate issues as needed. Work seamlessly with providers, clinical staff, and external partners to ensure a smooth workflow. This role requires reliability, strong communication skills, and proficiency in data entry within a fast-paced ophthalmology group environment. Candidates must be available for evening and weekend rotations and able to travel to multiple locations if applicable.
Required Qualifications
- Reliability
- positive attitude
- excellent teamwork skills
- Strong communication and interpersonal abilities
- Proficiency in data entry and computer skills
- Ability to thrive in a fast-paced environment
- Exceptional customer service skills
- Proven experience in a medical administrative role
- knowledge of medical terminology
- knowledge of office procedures
- Must hold a high school diploma or equivalent
- Must be able to travel to multiple locations
- Availability for evenings and weekend rotations
- Ability to handle a high-volume practice
- This position is in person
Desired Qualifications
- Prior experience in ophthalmology
- Familiarity with Electronic Medical Records (EMR)
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