Medical Receptionist
On-siteYoungstown, Ohio, United States or Warren, Ohio, United States
Youngstown, Ohio, United States or Warren, Ohio, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Greet and check in patients professionally while handling all incoming calls timely. Maintain accurate patient records in the EHR by obtaining, recording, and updating personal and financial information, including completing new patient profiles and verifying insurance. Optimize provider time and treatment room utilization by maintaining the computerized appointment calendar and setting up follow-up appointments. Reconcile the nightly deposit as per policy and ensure a safe, clean working environment by complying with infection-control protocols.
Required Qualifications
- High school diploma or equivalent
- Ability to maintain confidentiality
- Preset a positive and professional attitude
- Planning and organizational skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to identify problems and to propose feasible solutions
- Ability to maintain accurate records
- Ability to enter and maintain data in various company software programs
- Knowledge of company's policies and procedures
- Knowledge of modern office equipment, troubleshooting, practices, and procedures
- Interpersonal/human relations skills
- Proficient telephone skills
- Time Management
- Attention to detail
- CPR or ability to obtain
- Ability to see within normal parameters and hear within normal range
- Ability to move about
Desired Qualifications
- Previous medical office or receptionist experience preferred
- Familiarity with insurance information verification
- Sliding fee scale competency
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