Medical Receptionist OBGYN
$41,600–$55,016 year
On-sitePortland, Maine, United States
Job Summary
Greet incoming patients, document demographic and insurance information, and collect payments including co-pays and credit card transactions. Manage front desk operations by scheduling follow-up and ancillary appointments, updating the EMR upon patient arrival, and monitoring automated confirmation calls. Handle telephone inquiries with proper etiquette, maintain accurate transaction batches and cash drawers, and assist the billing office with problem resolution. Ensure strict confidentiality in alignment with HIPAA guidelines while performing other duties to support the mission of patient-centered primary care.
Required Qualifications
- High School diploma or equivalent
- Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors
- Ability to work independently and accurately
- Excellent organizational and multitasking abilities
- Strong communication skills, both written and verbal
- Ability to work well in busy environment
- Proficient with Windows based computer applications
- Flexibility and willingness to work as a team member
- Accurate typing, transcribing, and data entry skills
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