Medical Receptionist - Neutral Bay
On-siteNeutral Bay, New South Wales, Australia
Job Summary
Greet patients warmly upon arrival and ensure they feel comfortable throughout their visit. Schedule appointments accurately, manage busy phones and inquiries appropriately, and maintain patient records. Handle financial management including accounts collection and arrears, while maintaining cleanliness, organizing the reception area, and managing stock control. Collaborate with medical staff regarding appointment schedule changes or urgent patient needs, and manage incoming and outgoing mail efficiently. This role requires excellent communication skills, attention to detail, and the ability to multi-task effectively in a fast-paced medical environment.
Required Qualifications
- A fast learner
- Excellent verbal and written communication skills
- Strong organizational skills
- Attention to detail
- Ability to manage multiple tasks simultaneously
- Proficiency with computer skills (MS Office Suite)
- Exceptional interpersonal skills
- Ability to maintain confidentiality
Desired Qualifications
- Experience as a Medical Receptionist
- Basic knowledge of medical terminology
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