Medical Receptionist - methodical focused listener
On-siteEvansville, Indiana, United States
Job Summary
Greet each patient with a positive tone and ensure a smooth check-in process while handling phone calls and inquiries compassionately. Perform methodical data entry into the EMR, process insurance claims, and assist with administrative paperwork such as referrals and medical information requests. Maintain focus on patient experience and operational efficiency while following established clinic procedures and healthcare compliance standards. Work 7 a.m. to 7 p.m., full-time, 36 hours weekly, rotating 6 days in 14 with 7 days off. Join our professional Urgent Care team in Evansville, IN, where we value detail-oriented staff dedicated to a welcoming atmosphere.
Required Qualifications
- Patient and empathetic nature with the ability to remain diplomatic when resolving concerns
- Strong commitment to following established clinic procedures
- Ability to follow policies and ensure compliance with healthcare standards
- Calm under pressure, able to keep composure in busy or challenging situations
- Excellent communication skills for interacting with both patients and staff in a respectful, cooperative manner
- Work hours: 7 a.m to 7 p.m. – Full Time – 36 hours each week
- Work rotation: work 6 days in a 14-day period with 7 days off in a row; no holidays or Sundays worked
- Location: Evansville, IN
Desired Qualifications
- cooperative, diplomatic, and respectful professional with a passion for helping others
- thrives in a friendly, team-based environment
- delivering exceptional patient services
- detail-oriented
- dependable
- dedicated to maintaining a positive patient experience
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