Medical Receptionist - methodical focused listener
On-siteOwensboro, Kentucky, United States
Owensboro, Kentucky, United StatesOn-siteFull TimeEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Greet each patient with a positive expression and voice tone while ensuring a smooth check-in process. Perform methodical data entry into the EMR, process insurance claims, and handle phone inquiries compassionately. Assist with administrative paperwork including referrals and medical information requests while maintaining focus on patient experience and operational efficiency. Work 7 a.m. to 7 p.m., full-time 36-hour week, rotating six days in a fourteen-day period with seven consecutive days off. Located in Evansville, IN.
Required Qualifications
- Patient and empathetic nature with the ability to remain diplomatic when resolving concerns
- Strong commitment to following established clinic procedures
- Ability to follow policies and ensure compliance with healthcare standards
- Calm under pressure, able to keep composure in busy or challenging situations
- Excellent communication skills for interacting with both patients and staff in a respectful, cooperative manner
- Work hours: 7 a.m to 7 p.m. – Full Time – 36 hours each week
- Work rotation: work 6 days in a 14-day period with 7 days off in a row; no holidays or Sundays worked
- Location: Evansville, IN
Desired Qualifications
- cooperative, diplomatic, and respectful professional with a passion for helping others
- thrives in a friendly, team-based environment
- delivering exceptional patient services
- detail-oriented, dependable, and dedicated to maintaining a positive patient experience
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