Medical Receptionist/Medical Assistant
On-site · Grosse Pointe, Michigan, United States
Job Summary
Part-time Medical Receptionist / Medical Assistant for a busy private primary care office in Grosse Pointe, MI. Responsibilities include greeting patients, verifying insurance, updating demographics in EPIC, collecting copays and balances, scheduling and managing care-management appointments, handling phone calls, portal messages, faxes, and patient requests, reducing no-shows through follow-up, supporting providers and staff, and maintaining HIPAA-compliant documentation. Ideal candidate is friendly, reliable, punctual, detail-oriented with insurance and scheduling, and a strong team player delivering excellent patient service in a fast-paced office.
Required Qualifications
- Strong front-desk medical office experience
- Epic EHR experience strongly preferred
- Insurance verification and eligibility checking
- Patient check-in and check-out
- Collecting copays, deductibles, and patient balances
- Scheduling, rescheduling, and managing provider templates
- Answering phones and handling patient messages professionally
- Prior authorization, referral, and medical form experience helpful
- Basic medical assistant skills (preferred)
- HIPAA-compliant documentation
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