Medical Receptionist - Insurance Biller
$36,400–$43,680 year
On-siteConcord, North Carolina, United States
Job Summary
Greet patients warmly, manage appointment schedules, and verify insurance information while maintaining accurate records. Prepare and submit claims, track claim status, post payments, and review patient balances. Communicate with insurance companies regarding billing matters and coordinate appointments to help patients stay on track with their care plans. Follow up on missed visits and ensure everyone leaves with a clear understanding of their next steps. Maintain confidentiality and work within established billing procedures to contribute to an organized, welcoming environment. Monday through Thursday from 8:30 AM to 6:15 PM, with a half-day on Friday. Six-figure annual earning potential based on sales.
Required Qualifications
- 5+ years of customer service experience
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to be on your feet and active during your shift
- Ability to use/learn the office billing software, EHR, clearinghouse, insurance portals, phone system, and internal communication tools
- Dependable, organized, accurate, professional, and comfortable working with billing details
- Team player who thrives in a structured yet caring environment
- Outgoing, empathetic, and detail-oriented personality
Desired Qualifications
- Medical billing and insurance experience
- Experience in a chiropractic, medical, or dental office
- Previous billing, insurance, chiropractic, healthcare, administrative, or EHR experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.