Medical Receptionist
$35,360,000–$41,600,000 year
On-siteBuffalo, New York, United States
Job Summary
Greet and check in patients upon arrival, verifying demographics, insurance eligibility, and processing payments. Answer and direct phone calls, triaging urgent matters to providers, and schedule appointments including new, follow-ups, rescheduling, and cancellations. Verify insurance information, process authorizations, and assist with patient registration and data entry. Maintain accurate patient records in the EMR system, manage paper files, and ensure HIPAA compliance. Participate in staff development and meetings while providing professional customer service to patients and vendors. Full-time Monday–Friday, 7:30 AM – 4:00 PM. Salary range $17.00–$20.00/hour with generous PTO and paid holidays.
Required Qualifications
- High School diploma or equivalency
- Knowledge in Electronic Medical Records (EMR) and other medical office software
- Knowledge of medical terminology and basic healthcare procedures
- Strong customer service skills to provide a positive experience for patients and their families
Desired Qualifications
- 1-2 years' experience with front desk operations, patient scheduling, phone handling, and customer service
- Strong organizational and time management skills with the ability prioritize tasks
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