Medical Receptionist- FT
$37,440,000–$37,440,000 year
On-siteMilwaukee, Wisconsin, United States
Job Summary
Obtain patient demographic information, verify insurance, and check patients into the clinic while welcoming them with excellent customer service. Organize provider charts against the schedule, collect and enter co-pays, and manage difficult or emotional patient situations effectively. Manage imaging orders, proactively check out patients by producing work/school slips, and open and close the office daily. Follow all HIPAA and OSHA standards and travel between Franklin and Wauwatosa locations as needed. Ensure accurate patient data within medical records and coach reception staff to maintain a professional, patient-centric front desk environment.
Required Qualifications
- High School diploma or equivalent
- Able to read, write and communicate in English
- Have cognitive skills for math, decision making and excellent communication skills
- Able to lift 25 pounds using proper lifting techniques several times during shift
- Ability to travel to all clinics
- Monday to Friday schedule
- Day shift
- In person work location
- Must be able to go to the Franklin and Wauwatosa locations
- Follow all HIPAA & OSHA standards
Desired Qualifications
- previous medical reception experience
- Energetic and self-motivated
- Attentive and professional
- Highly skilled in excellent customer service
- Ability to coach other members of the reception staff
- Ability to manage difficult or emotional patient situations in an effective, professional manner
- Proactive patient checkout skills
- Experience with scheduling and chart organization
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