Medical Receptionist/Front Desk
$33,280–$39,520 year
On-siteRochester, New York, United States
Rochester, New York, United StatesOn-siteFull Time$33,280–$39,520 year
Full Time
Job Summary
Answer all incoming phone calls promptly, route multi-line calls, direct callers to appropriate personnel, take messages, and look up patient information. Manage office opening and closing procedures, accept mail and packages, and relay all concerns and complaints to the relevant departments. Maintain excellent knowledge of Microsoft Word, Excel, and Outlook while ensuring exemplary reading, writing, and verbal skills. Work 8:30 to 5:30 Monday through Thursday and 8:30 to 3:30 Friday. HHAeXchange experience is a plus.
Required Qualifications
- Experienced Front Desk Receptionist
- Anwer all incoming phone calls promptly and professionally
- Route demanding multi-line phone calls
- Direct incoming phone calls to appropriate person
- Take messages and look up patient information
- Responsible for opening and closing procedure of the office as needed
- Respond to and relay all concerns and complaints to appropriate department
- Accept all mail and packages
- Excellent knowledge of Microsoft Word, Excel and Outlook
- Must be pleasant, easy going and able to work under pressure
- Positive, 'can do' attitude and a focus on team work
- Must posses exemplary reading, writing and verbal skills
- Organized and detail oriented
- Hours of employment are 8:30 - 5:30 Monday - Thursday, Friday 8:30 - 3:30
- Receptionist: 3 years
Desired Qualifications
- HHAeXchange experience a plus
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