Medical Receptionist
$39,000–$39,000 year
On-siteHighland, New York, United States
Job Summary
Check clients in and out, schedule appointments in-person and via Zoom, and make reminder phone calls for next day appointments. Collect copays, service fees, and deductibles while accurately recording daily fee collections and invoice payments. Perform skilled keyboarding and data entry in the electronic medical record system, answer and route calls, and provide routine information on clinic procedures. File materials, maintain records for completeness and compliance, and scan documents in accordance with guidelines. Adhere to HIPAA regulations to protect client confidentiality and support Full Time Office Specialists to ensure daily task completion. Provide coverage within and at other clinics as requested.
Required Qualifications
- Graduation from high school or possession of a high school equivalency diploma
- One (1) year of full-time clerical work experience, or completion of a clerical training program which included an internship
- Must be authorized to work in the United States without work sponsorship
- Knowledge of grammar, spelling, punctuation and required formats necessary to recognize and correct such errors in correspondence, records, and reports
- Knowledge of software packages for word processing to produce a variety of information and for database management to track information
- Knowledge of office practices necessary for interacting with staff and the public, processing workflow, and filing and retrieving information
- Knowledge of arithmetic to verify calculations and report on work activities
- Skill in operating office automation equipment sufficient to produce work accurately and efficiently
- Ability to learn and work within procedures and guidelines
- Ability to provide basic information and direction to clients, public and others
- Ability to collect and record fees
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