Medical Receptionist
On-site · Port Charlotte, Florida, United States
Job Summary
Medical Receptionist duties include greeting visitors and patients, determining their needs, checking appointments, directing individuals, answering phones, scheduling and rescheduling appointments, verifying insurance and entering/updating patient information in the electronic health record system, providing information according to policies, and ensuring respectful patient interactions. May perform translation as needed and support other duties related to front-desk and patient admissions within a clinical setting; required skills include strong customer service, basic math and computer skills, familiarity with medical records/EHR, bilingual English/Spanish preferred, and the ability to multitask in a fast-paced environment.
Required Qualifications
- High School Diploma, GED or equivalent training and experience
- Prior medical receptionist experience preferred
- Ability to perform multiple tasks
- Basic math and computer skills
- Bilingual English/Spanish preferred
- Pleasant phone manners and professional appearance
- Excellent customer service skills
- Knowledge: Good organizational skills
- Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff
- Computer literate, with good typing skills, 35 WPM
- Working knowledge of medical records and electronic health record system
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