Medical Receptionist

Front desk medical office receptionist responsibilities include assisting with front desk operations, patient registration and check-out using the Practice Management system, greeting patients, collecting demographics and insurance information, processing co-pays and payments, filing and routing documents, answering phones, scheduling appointments, processing referrals and prior authorizations, and rooming patients when providers are ready. Requires strong customer service and data-entry skills, familiarity with office equipment, and ability to maintain patient confidentiality. Healthcare or public-sector experience is helpful but not required.