Medical Receptionist
$39,520,000–$41,600,000 year
On-siteColorado Springs, Colorado, United States
Job Summary
Check in patients for provider follow-ups, consults, pre-admission testing, surgeries, blood work, ultrasounds, OR procedures, transfers, and clinical appointments. Collect co-pay payments, balances, and consent/financial documents; escort male patients to collection rooms for semen sample delivery. Maintain lobby cleanliness and supplies, assist with patient room cleanup, and manage incoming faxes. Keep nurses and providers updated on patient arrivals and appointment changes. Prepare daily charts, balance the drawer, and open/close the front area per standard operating procedures. Ensure guest safety and report accidents immediately.
Required Qualifications
- High school diploma or general education degree (GED)
- at least one year of related experience and/or training
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Medical Terminology
- Time management skills
- Strong communication, both written and verbal
- Great active listening skills
- A patient and empathetic attitude
- Comfortable working in fast-paced environments
- Computer literacy
- Ability to stand
- Ability to walk
- Ability to use hands
- Ability to reach with hands and arms
- Ability to talk or hear
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