Medical Receptionist
$38,000–$45,800 year
On-siteHermitage, Tennessee, United States
Job Summary
Greet patients and visitors warmly in person and over the phone, creating a welcoming atmosphere. Schedule and confirm appointments, manage calendars, and collaborate with clinical staff to ensure efficient workflow. Maintain accurate patient records using EMR and CRM systems, update accounts, and collect copays. Handle incoming calls, respond to inquiries, and provide general information. Keep the reception area clean, stocked, and organized while assisting with supply orders, inventory management, and courier coordination. This patient-facing role supports CenterWell Senior Primary Care's TB screening program. TB screening is required upon hire.
Required Qualifications
- 1+ year experience in healthcare customer service
- background in retail, hospitality, or call centers
- Experience coordinating tasks, resources, and schedules to ensure efficient workflow
- Experience using MS Office tools for reporting, data analysis, and workflow optimization
- Experience improving patient care and experience
- We require TB screening upon hire
- If selected for this role, you will be required to be screened for TB
Desired Qualifications
- Experience with EMR systems
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.