Medical Receptionist
$38,000–$45,800 year
On-siteColumbia, South Carolina, United States
Job Summary
Greet patients and visitors professionally, manage appointment calendars, and coordinate with medical staff to optimize schedules. Maintain and update patient records in Electronic Medical Record and Customer Relationship Management systems while ensuring account accuracy and collecting copays. Answer incoming calls, respond to inquiries, and provide general information. Ensure the reception area is tidy, sanitized, and stocked with necessary materials. Assist with administrative tasks such as ordering supplies, managing office inventory, and sending courier packages. This patient-facing role supports the TB screening program and is part of CenterWell Senior Primary Care's proactive, preventive care model for seniors.
Required Qualifications
- High School Diploma or GED
- 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
- Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
Desired Qualifications
- Value-based care model experience
- Knowledge of Medical Terminology
- Experience with EMR Systems (Electronic Medical Records)
- Bilingual in English and Spanish
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