MEDICAL RECEPTIONIST
$37,440–$39,520 year
On-site · Rochester, New York, United States
Job Summary
Medical Receptionist needed to join the outpatient behavioral health administrative team in Rochester, NY. Responsibilities include handling incoming/outgoing calls, welcoming and directing visitors, facilitating mail processes, and performing general office coordination. Must work with the Electronic Health Record, ensure live call coverage during business hours, maintain a trauma-informed, client-centered reception area, coordinate with security and facilities, and support staff with updated directories and program resources. Strong customer service, de-escalation skills, and bilingual (Spanish/English) ability are preferred; role requires professionalism, confidentiality, and contribution to a collaborative, mission-driven environment.
Required Qualifications
- High School Diploma or equivalent
- 2+ years of reception or office management experience in a medical/health care setting
- Experience with Electronic Health Record systems
- Bilingual (Spanish/English) preferred
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