Medical Receptionist
On-site · Atlantis, Florida, United States
Job Summary
Medical Receptionist responsible for greeting patients, verifying insurance and demographic information, ensuring referral requirements are met for visits, directing new patients to complete necessary paperwork, scheduling appointments, handling incoming calls, updating charts and demographics in the system, and maintaining orderly office operations. Requires strong customer service, multitasking, and professionalism. Preferred familiarity with medical terminology, medical insurance billing, CPT/ICD-10 coding, and Athena software; high school diploma or equivalent; 1-2 years in a medical setting; proficient typing and computer skills.
Required Qualifications
- High school diploma or equivalent required
- 1-2 years of experience in a medical office or healthcare setting preferred
- Familiarity with medical terminology, medical insurance billing, and computer systems is preferred
- Billing and coding education or certification is a plus
- Knowledge of CPT, ICD-10 codes, and Athena software is a plus
- Strong organizational, verbal, and written communication skills
- Ability to be flexible and handle interruptions or unexpected situations with patience and professionalism
- Demonstrated ability to manage confidential patient information with discretion and good judgment
- Proficiency in typing and using a computer keyboard is required
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