Medical Receptionist-Bilingual (English and Armenian)

Greet and assist patients and visitors in person or by telephone, verifying insurance eligibility, demographics, and scheduling appointments. Manage switchboard communications, route calls to appropriate departments, and handle emergency inquiries while maintaining accurate provider directories. Prepare lab requisition forms, scan documents, and update patient accounts in the EMR system, ensuring HIPAA compliance and confidentiality. Comfort anxious patients, file records, and notify staff of arrivals to optimize treatment room utilization. Maintain daily schedules, monitor service delivery, and report equipment repairs to supervisors. Requires bilingual fluency in English and Armenian, 1–2 years of switchboard experience, and ability to travel across Los Angeles clinics.