Medical Receptionist
$31,200–$35,360 year
On-siteVirginia Beach, Virginia, United States
Job Summary
Prepare the clinic for opening by reviewing the facility, opening systems, and preparing registration packets. Greet patients, collect insurance and identification documents, and register them while updating records and verifying coverage. Process payments, address billing issues, and balance daily charges against system reports. Maintain accurate documentation, complete closing procedures, and secure financial assets. Respond promptly to customer needs, assist with follow-up appointments, and fulfill medical documentation requests. This role supports American Family Care's primary and urgent care centers, which operate seven days a week with onsite lab and x-ray capabilities.
Required Qualifications
- High School graduate or equivalent
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Clear and articulate phone mannerisms
Desired Qualifications
- Previous medical clerical experience
- Positive customer service skills
- Well-groomed appearance
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