Medical Receptionist
On-siteChattanooga, Tennessee, United States
Job Summary
Prepare the clinic for opening by reviewing the facility, opening systems, and preparing registration packets. Greet patients, collect insurance and identification copies, and register them while updating records and verifying coverage. Process payments, balance daily charges, and complete closing procedures to secure financial assets. Maintain accurate documentation and respond promptly to customer needs, including follow-up appointments and documentation requests. This role supports American Family Care's primary and urgent care centers, which operate seven days a week with onsite lab and x-ray capabilities.
Required Qualifications
- High School graduate or equivalent
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Desired Qualifications
- Previous medical clerical experience
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