Medical Receptionist
$32,240,000–$35,360,000 year
On-siteSevierville, Tennessee, United States
Job Summary
Prepare the clinic for opening by reviewing facilities, launching applications, and assembling registration packets. Greet patients, collect insurance and identification copies, and register individuals while verifying insurance accuracy. Update patient records, process payments for cash, checks, and credit cards, and address billing issues. Balance daily charges against system reports and complete closing procedures with required documentation. Secure financial assets and maintain complete, accurate records. Respond promptly to customer needs, assist with follow-up appointments, and fulfill medical documentation requests. This role supports American Family Care's primary and urgent care centers, which operate seven days a week with onsite lab and x-ray capabilities.
Required Qualifications
- High School graduate or equivalent
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Desired Qualifications
- Previous medical clerical experience
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