Medical Receptionist

Answer incoming telephone calls on a multi-line system, transfer calls to the appropriate person, and write messages per approved procedures. Greet patients and visitors upon arrival, notify staff of arrivals, and collect co-pays while reminding patients of past due balances. Schedule patient appointments, confirm bookings, and document cancellations to notify the Doctor. Manage patient communications, staff calendars, and office memos by typing correspondence. Prepare patient files by pulling charts, gathering paperwork, and printing daily appointment schedules. Ensure patients check out following established procedures. Maintain confidentiality and demonstrate professionalism while serving a diverse group of patients and employees.