Medical Receptionist - Adult Medicine - Springfield
$36,400–$49,504 year
On-site · Springfield, Missouri, United States
Job Summary
Greets and assists patients in person and by phone, identifies themselves and their department, and routes calls to the appropriate staff. Verifies active insurance coverage with payers, processes calls to direct patients to the correct staff/provider, and schedules and registers patients according to departmental protocols to maximize provider productivity. Requires accurate data collection during patient registration (identity, address, phone numbers, PCP, insurance, co-pays). Uses medical terminology and supports efficient office operations in a day-shift, full-time Adult Medicine setting within Trinity Health of New England. Demonstrates strong organizational skills and patient-centric service in a fast-paced environment; benefits include day-one eligibility and opportunities for career growth. The posting notes Trinity Health’s not-for-profit, faith-based system with a large network across multiple states and an emphasis on diversity and inclusion.
Required Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
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