Medical Receptionist

Provide excellent customer and patient services via phone and in person, including greeting visitors, directing patients to appropriate departments, and assisting with forms. Schedule patient flow to the clinic based on predetermined appointment arrangements while screening for new addresses, new patient visits, or registration updates. Perform daily administrative functions such as copying, faxing, filing, answering phones, and data entry. Maintain organized waiting areas, office files, and front desk spaces. Exercise diplomacy and tact to handle patient complaints, referring issues to the office manager as needed. Collect payment data and inform patients of existing balances. Requires a high school diploma, familiarity with medical terminology, and proficiency in medical software like ECW/Medisoft and MS Office.