Medical Office Support, High Lakes Upper Mill
$35,360–$37,440 year
On-siteBend, Oregon, United States
Job Summary
Greet, screen, and schedule patients while inputting information into electronic health records and other support services platforms. Perform high volumes of reception duties including answering and screening telephone communications, relaying messages, and processing correspondence. Maintain medical records by retrieving and sending files to offices and individuals as required by state and federal laws, while ensuring scheduling accuracy for providers and patients. Obtain and verify patient information, assist in establishing office systems, and perform clerical duties related to clinical service. Work in a busy, fast-paced environment requiring exceptional customer service skills and attention to detail.
Required Qualifications
- High school diploma or general education degree (GED)
- 1 year customer service experience
- Typing Skills: 45 wpm minimum
- Must have an aptitude to learn
- Must have a passion to serve others
- Must be someone who thrives in a busy, fast-paced environment
- Must have exceptional customer service skills
- Must be highly organized
- Must be detail oriented
- Must regularly lift and/or move up to 10 pounds
- Must frequently lift and/or move up to 25 pounds
- Must occasionally lift and/or move up to 50 pounds
- Must have manual dexterity for office machine operation including computer and calculator
- Must have mobility to complete errands for deliveries
- Must have the ability to sit for extended periods of time
- Must be available for Monday – Friday | 8:30 AM – 5:30 PM
- Must be available for Monday – Friday | 8:00 AM – 4:30 PM
Desired Qualifications
- Experience in a medical office setting
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