Medical Office Staff

Answer incoming calls, manage voicemail, and forward communications to appropriate personnel. Greet individuals professionally, answer company questions, and direct callers to staff with expertise. Contact patients and caregivers to obtain demographics and insurance information, then verify coverage and obtain necessary authorizations. Enter patient data into the EMR and billing software, mail service documents, and scan incoming materials. Manage DME supply requests, maintain office supplies, and handle fax communications including routing and cover sheets. Inform clinicians of schedule changes and assist with marketing events. Perform other clerical duties as assigned. Requires minimum one year of medical field experience and strong proficiency in Excel, Word, Outlook, and billing software.