Medical Office Specialist (Conroe)

Conduct patient registration, check-in, and check-out functions while verifying and updating information in the Patient Management system. Manage the appointment system by scheduling, canceling, and rescheduling visits, including proactive reminders and pre-visit planning. Handle telephone communications professionally, route calls appropriately, and process payments by collecting co-pays and authorizing credit cards. Perform insurance verification, connect eligible patients with financial counselors for sliding fee discounts, and coordinate follow-up appointments. Execute document needs through copying and faxing services while maintaining positive relationships with patients and providers through compassionate communication. Work standard hours Monday through Friday, 8:00 a.m. to 5:00 p.m., in our Conroe, Texas facility.