Medical Office Scheduler
On-site · Phoenix, Arizona, United States
Phoenix, Arizona, United StatesOn-siteFull TimeEntry LevelNo RequirementLarge
Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Large
Job Summary
Schedule clinic appointments including consultations and follow-up visits, utilizing EMR and scheduling tools. Collect demographic, insurance, and medical information while ensuring HIPAA compliance. Answer incoming calls, resolve requests, and communicate potential patient concerns to supervisors. Participate in processing patient appointment requests alongside the pre-registration team, ensuring confidentiality of all health records.
Required Qualifications
- Minimum 1 year of experience in the healthcare field
- Excellent organizational skills
- Strong customer service orientation
- Knowledge of medical terminology and insurance plans
Desired Qualifications
- Previous call center experience
- Strong background in computers and data entry
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