Medical Office Scheduler
On-site · Flagstaff, Arizona, United States
Job Summary
Schedule clinic appointments including consultations and follow-up visits using the EMR and scheduling tool; collect demographic information, insurance information, and medical information; verify insurance eligibility at scheduling; process referrals and import referral documents; answer and resolve incoming calls; communicate with supervisors/leads about patient concerns; triage and relay messages to appropriate staff; participate in daily operations with pre-registration; ensure strict confidentiality of health records and HIPAA compliance.
Required Qualifications
- Minimum 1 year of experience in the healthcare field
- Excellent organizational skills and strong customer service orientation
- Strong background in computers and data entry
- Knowledge of medical terminology and insurance plans
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