Medical Office Representative Float Full Time Days

Welcomes patients, updates and verifies patient information including insurance, billing and demographics, and processes/scans forms. Maintains smooth operational flow by communicating patients’ status to team members and keeping patients informed. Provides education to patients about test locations and patient portal use, and assists with follow-up non-clinical actions. Collects co-pays and outstanding balances at check-in in a respectful but firm manner. Requires ability to communicate effectively in English, operate office equipment, establish positive working relationships, and manage filing and organization. Prior front office experience in a medical setting is preferred; CPR/BLS certification is preferred.