Medical Office Receptionist
On-siteVero Beach, Florida, United States
Job Summary
Check patients in and out of the clinic, schedule appointments, and answer phones while relaying messages. Input patient information into VISTA/CPRS, verify clinical reminders are completed prior to check-out, and actively assist with administrative support. Fulfill compliance requirements for the Office of Inspector General, Joint Commission, and Environment of Care oversight. Collaborate with the PACT Team to develop patient care plans and participate in outreach events to support enrollment initiatives. Maintain excellent customer service for veterans, colleagues, and visitors while ensuring data input accuracy within VA guidelines.
Required Qualifications
- High School Diploma/GED or equivalent education
- Must be credentialed and remain in good standing through the Veterans Health Administration (VA)
- Current certification in Basic Life Support
- Current certification in ACLS
- Proficiency in written and spoken English
- Energetic and optimistic demeanor
Desired Qualifications
- Strong computer skills, EMR experience preferred
- Demonstrated high quality customer service & organization skills
- Minimum, 1-year experience in a clinical or call center environment (preferred)
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