Medical Office Receptionist
$42,120–$42,120 year
On-siteChesterfield, Missouri, United States
Job Summary
Manage front office daily activities for the practice location, ensuring quality customer service for in-person and remote patients and clinicians. Conduct schedule prep to verify paperwork, demographics, and chart readiness; handle phone queues, patient portal troubleshooting, and billing inquiries. Greet patients, collect co-payments, verify insurance eligibility, and triage urgent requests. Support clinicians with administrative tasks, audit appointment accuracy, and maintain office cleanliness and engagement. Work full-time at the Chesterfield, MO location, starting at $20.25/hourly with quarterly bonus potential. Join a growing mental health practice group dedicated to belonging and empathy.
Required Qualifications
- High School or equivalent
- Ability to multitask and prioritize duties to support delivery of high-quality patient experience
- Ability to work independently and as a team member
- Strong communication skills, both written and verbal
- Proficient in using Computer Software Applications (Microsoft Office & EMRs)
- Comfortable handling sensitive and confidential Information (HIPAA)
- Must be able to lift and/or move objects up to 25 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Desired Qualifications
- Associates/bachelor's degree
- 1+ years of experience in healthcare operations, customer service, or similar role or setting
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