Medical Office Receptionist

The Practice Coordinator role focuses on managing front office daily activities for the LifeStance Health practice location, delivering quality customer service to in-person and remote patients and clinicians. Responsibilities include front desk duties (greeting/check-in/out, handling calls and messages, scheduling, telehealth access support, and patient portals), processing payments and insurance verifications, maintaining accurate patient records, coordinating with clinicians, ensuring office organization and HIPAA-compliant handling of sensitive information, and supporting clinician schedules and patient care workflows. Requires strong multitasking, communication skills, proficiency with Microsoft Office and EMRs, and the ability to handle confidential information. Education path includes high school or equivalent with preferred associates/bachelor’s degree; 1+ years healthcare operations or customer service experience is preferred.