Medical Office Receptionist

Medical Office Receptionist at LifeStance Health handles front-office tasks for the Bloomfield Hills location, delivering courteous in-person and telehealth patient support, greeting and checking in/out patients, scheduling, insurance eligibility verification, collecting co-pays and balances, and assisting clinicians with administrative duties. The role emphasizes patient service, documentation accuracy, and coordination with clinicians to maintain smooth daily operations. Requires strong communication, multitasking, HIPAA-compliant handling of sensitive information, and proficiency with Microsoft Office and EMR systems. Education: High School or equivalent required; associates/bachelor’s degree preferred. Experience: 1+ year in healthcare operations or customer service preferred.